Privacy Policy

We value the trust you place in Malkiel. That’s why we’re committed to maintaining the highest standards for secure transactions and customer privacy. Please read the following to understand how your information is collected, used, and protected.

Note: Our Privacy Policy is subject to change without notice. To stay informed of any updates, we recommend reviewing this policy periodically. By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the site.

By accessing or using the website, you expressly consent to our use and disclosure of your personal information as described in this policy. This Privacy Policy is incorporated into and subject to our Terms of Use.

Collection of Personal Information

When you use www.malkiel.in, we collect and store the personal information you provide. This information allows us to deliver a personalized, smooth, and efficient experience. While you can browse some parts of our site without sharing any personal details, certain features and services will require you to register and provide basic information.

We may collect the following:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment information (e.g., card details)
  • Your interactions on our site (e.g., product views, purchases)
  • IP address, browser type, and browsing history

We may also use tools like cookies to enhance your browsing experience, track session activity, and store preferences. Some cookies are required for functionality, while others help us understand user behavior. You can choose to disable cookies through your browser settings, though it may limit access to certain features.

Use of Your Information

We use your personal data to:

  • Fulfill orders and manage transactions
  • Provide customer service and support
  • Customize your experience on our platform
  • Improve our website, products, and services
  • Send updates, offers, and marketing communication (with opt-out options)
  • Prevent fraud, monitor site activity, and ensure a secure shopping environment

From time to time, we may conduct surveys or feedback forms to better understand your preferences and expectations.

Cookies

Cookies are small data files placed on your device by our website. They help improve site performance, enable certain features, and remember your preferences for future visits. Most cookies expire automatically, while others may be stored longer for convenience.

You may also encounter third-party cookies while browsing our website (e.g., analytics or ad services). We do not control those cookies and recommend checking the respective third party’s policy.

Sharing of Personal Information

We may share your personal information with:

  • Our affiliates and trusted partners for order fulfillment and customer service
  • Third-party service providers involved in payment processing, delivery, or technical support
  • Legal or government bodies, if required by law, to respond to subpoenas, court orders, or other legal processes
  • Business partners in case of a merger, acquisition, restructuring, or asset transfer, with the condition that the new entity honors this Privacy Policy

We do not sell your personal information to unaffiliated third parties for marketing purposes without your consent.

Security Measures

We follow strict security protocols to safeguard your personal data. This includes:

  • Secure servers and encrypted data transmission
  • Regular audits and internal checks
  • Restricted access to personal information

While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to protect your account credentials and log out after each session.

Your Choices and Opt-Out

You may opt out of receiving promotional emails or messages by updating your account preferences or clicking the “unsubscribe” link in any of our emails. However, we may still send non-promotional communications related to orders, account updates, or service issues.

Your Consent

By using www.malkiel.in and providing your information, you consent to the collection, use, and sharing of your personal information in accordance with this Privacy Policy.

We may update this policy periodically, and any changes will be posted on this page.

Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules thereunder, the contact details of the Grievance Officer are provided below:

Malkiel Fragrance Private Limited
Address: A-3250, Nadampur, Patiala Road, Rajpura Masani, Bhawanigarh, Sangrur, Punjab Pincode – 148026
Toll Free Number: 18005691786
Email: malkielfragrance@gmail.com